My Text Isn't Appearing in the Practice Window

There may be a number of reasons why your text is not appearing in the Realtime Coach™ Practice Window, but the simple answer is that Realtime Coach™ is not receiving a text input stream from your CAT software. Possible causes can be as simple as the Practice Window losing focus, or it can result from various CAT setup or system related issues. To find out for sure, we suggest the following:

 

Step 1: Make sure you've carefully followed the setup instructions

 

Step 2: Be sure your properly configured CAT software has a translation running

 

Step 3: Be sure your writer is on, connected and communicating with your computer

 

Step 4: Make sure the Realtime Coach™ Practice Window is the application with focus, and your cursor is blinking in the text input area when the exercise is playing. Sometimes processes running in the background on your computer (such as anti-virus or anti-spyware programs) can steal focus, breaking the link of communication between your CAT software and Realtime Coach™

 

*Follow our CAT Setup Diagnostic Guide for additional help.