It's important to clear your browser's cache (temporary internet files) periodically to ensure that it loads the most current Realtime Coach™ components. The steps for clearing the cache will depend on which browser you are using.
These instructions are meant as a guide, and as internet browser versions change, they might not match your current version. In such a case, consult the Help menu for your browser (if you don't see a menu, try pressing the ALT key to display it).
Internet Explorer
Launch Internet Explorer
Click Tools > Delete Browsing History (If you don't see the Tools menu, press the ALT key)
Check the box labeled Temporary Internet Files
Click Delete
Mozilla Firefox
Launch Firefox
Click Tools > Clear Recent History (If you don't see the Tools menu, press the Alt key)
In the dropdown labeled Time range to clear, choose Everything
If necessary, click the arrow button to expand the Details section
Check the box labeled Cache
Click Clear Now
Google Chrome
Launch Chrome
Click the wrench icon on the right-hand side of the toolbar, and select Options
Click Under the Hood on the left
Click Clear browsing data
In the dropdown box labeled Obliterate the following items from, select the beginning of time
Place a checkmark in the checkbox labeled Empty the cache
Click Clear browsing data. The dialog box will disappear when the operation is complete
Close the Options tab by clicking the X on the right-hand side of the tab